Sales Manager

Hello, I'm Shannon Jones

As a lifelong resident of Columbus, Indiana, I’m committed to empowering our community with the opportunity to own a home. Let me simplify the process for you – whether you’re a seasoned homeowner or a first-time buyer, I’ll ensure you understand every step, explore your options, and tailor programs to meet your goals.

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About me

My approach to mortgage lending is personal and client-centered

In my 10+ years in the mortgage industry, I’ve been blessed to help hundreds of families make the dream of home ownership a reality. During this time, I received several awards, most notably is the Five Star Mortgage Professional award that’s given annually to top loan officers by the Indianapolis Star. Being a life-long resident of Columbus, Indiana I want to help the people in my community with the opportunity to own a home. Having been in the business for over a decade, I’m well versed in all aspects of the process and will make the process as simple as it possibly can be. Each client has a different level of understanding the mortgage process, and it’s my personal promise to help you understand that process, discuss options, and review programs to meet your goals. When I’m away from work, I spend time with my wife Jaci, our son Parker, and our two golden retrievers. Most times, you can find us on a ball field or the basketball court as I’m active within our local Parks Dept as a volunteer coach.

Customer testimonials

These testimonials from satisfied clients reflect my commitment to demystifying mortgages with practical explanations and real-life examples, ensuring a supportive and seamless process. Experience the difference of partnering with a loan originator who is genuinely invested in turning your homeownership aspirations into reality.

Communication was very easy and Shannon was very supportive and helpful through every step!

Shelby K.

Columbus, IN

05/13/2025

First time home owner, had lots of questions and concerns that were answered and taken care . I was recommended to Shannon and would pass on the great service to next person who needs help as I did

Billy J.

Columbus, IN

04/19/2025

Shannon was AMAZING to work with

Wade M.

Indianapolis, IN

04/05/2025

Shannon showed great attention to detail throughout the whole process to make sure our loan went through successfully!

Kristen K.

Columbus, IN

04/03/2025

Availability and fast response. Great patience and inspires trust.

Mark S.

Columbus, IN

04/03/2025

Shannon made sure that I received all his communication, even when I got delays on my response, he texted and called me to advise on urgent documents to be e-signed. He was always accessible when I call them, answered all my questions and is very polite. Being in touch with Shannon was a good experience.

Eric C.

Columbus, IN

04/02/2025

The communication and ability to explain difficult process in clear and concise manner.

Jessica G.

Columbus, IN

01/09/2025

Great communication, great followup. I understood where we were at in the process at all times, what was expected of me and what the next steps were, which was a great feeling.

Travis F.

Greenwood, IN

12/03/2024

Your Guide to a Seamless Mortgage Experience

Shannon Jones, a sales manager, brings passion and precision to the mortgage process. Explore how 10 years of experience can transform your home-buying journey into an exciting and understandable adventure.

Mortgage Calculator

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Download And Find Your Home

With eHome, the process of finding the perfect loan for your home has never been easier! Start the paperwork all from the comfort of your own phone. With eHome, home loans are just a few clicks away.

Loan products

Choosing the right mortgage can be as crucial as selecting the perfect home. That’s why our Loan Products section is designed to offer something for everyone, from Conventional loans to niche offerings like Doctor Loans and Toolbox Loans for renovations. With my expertise and commitment to making homeownership accessible and understandable, you’re sure to find a loan product that not only meets your needs but also exceeds your expectations in making your property dreams a reality.

Conventional

A traditional mortgage loan with fixed rates and a variety of term lengths.

Construction

We offer a number of programs to help with home construction.  Apply today!

Doctor Loans

For Physicians, Residents, Ophthalmologists, and Veterinarians. We recognizes the special financial needs of physicians today.

FHA

FHA loan combines low rates, low down payment, and flexible lending guidelines to help homebuyers qualify for loans.

Toolbox Loans

We are your partner for renovation. Our Toolbox Mortgage is the solution for properties in need of remodeling updates.

USDA

Partnered with USDA Rural Development to provide 100% financing and the opportunity for individuals to purchase or build a home in rural areas.

VA Loans

We help veterans, reservists, and active-duty personnel, as well as surviving spouses of veterans, apply for a Veteran’s Administration loan.

The Hallmark Difference

Hallmark Home Mortgage was built around people, the people who entrust us with the financing of their home and the people who work to ensure that financing is successful. Our experienced and dedicated professionals guarantee that Hallmark lives up to its name by providing unmatched quality and a long-standing tradition of service.

We strive to enrich the lives of our employees, as well, and value the time and talent they spend serving Hallmark’s customers and our greater communities.

Corporate Contact

Corporate Contact

Complaints may be directed to Hallmark at 855.249.7731 or an email may be sent to:
complaints@1hallmark.com

Legal Notices

Hallmark Home Mortgage, LLC (NMLS # 53441) is not licensed to originate in all states. All rights reserved. NOTICE: All loans are subject to credit, underwriting, and property approval guidelines. Offered loan products may vary by state. There is no guarantee that all borrowers will qualify. This is not a commitment to lend nor an offer to enter into a rate lock agreement. Terms, conditions and programs are subject to change without notice. Certain limitations apply. Contact us for additional details. Not all offices are licensed in all states. Visit: www.hallmarkhomemortgage.com/disclosures for complete licensing information.